Strategic
Process
Management, Inc.


Business Process Consulting Full IT Lifecycle Consulting eLearning & Training

 

Client Testimonials


State of South Carolina
Department of Social Services

"...highly competent, has a broad knowledge base spanning technical issues to business process reengineering and everything in between... very flexible and innovative, and relates well to all types of staff from the highly technical to the executive management level... very good communications skills, both written and verbal..."


Hewlett Packard

"...very senior consultant, strong process skills with the hard to find mix of technical and business skills, and the ability to get the detailed information needed, yet communicate it to senior management in their language... hired repeatedly for projects... helped “save” a few troubled projects..." 


State of Florida Department of Environmental Protection

"...quickly grasps very complicated governmental business needs dictated by State and Federal rules and statutes to assist in documenting existing workflows and mapping improvements... was able to listen to, and interpret input from numerous personalities and perspectives, and to translate those inputs into very detailed process flows, both visually and in written documentation...abilities in capturing needs and turning them into workflow diagrams are very impressive... skill with MS Visio and other software tools is as keen as I have seen... work product in documenting project workplans has been excellent... skill with people, interpreting their needs and leading them across program and geographic boundaries to a logical unified data model has been astounding... was able to establish a rapport from the first JAD session, and successfully gained their respect, confidence, and enthusiasm... one of our toughest critics was overheard to say it was the best JAD he's been to... communication skills are a particular strength... able to explain difficult concepts in a way that allows me to make better decisions on the actions I need to take..."